FAQ

You've got questions?
We've got answers.

What is the "Acme Valley difference"?

Acme is a no air added product which create and indulgent factor like none other. We make and bake our brownies in house from scratch, we roast our own butter pecans to the perfect doneness. Oh, and did we mention we make all our bases in house with the best locally sourced materials we can find?

Why is Acme Valley Ice Cream so dense?

We believe air has no place in ice cream which is what lends to our density and taffy-like texture. Aside from most competitors in the market we never fluff up our product with air brining you more of what you love and deserve packed in every container.

Are you Gluten-Free?

The Acme Valley Ice Cream manufacturing facility is certified by GFCO and all eight of our signature flavors are gluten-free. To ensure our products are gluten-free we use sanitation practices to clean between production runs, segregated storage, and we test each batch for gluten at an independent third party accredited laboratory.

What about allergies?

All Acme Valley Ice Cream products contain milk and egg allergens. Fudge Brownie contains tree nuts (walnuts) and Butter Pecan contains tree nuts (pecans). Acme Valley Ice Cream has shared equipment between these allergens, but we utilize sanitation and segregated storage practices to ensure there is not cross-contact of tree nuts to products that do not contain these allergens. Acme Valley Ice Cream does not use or store peanuts in its manufacturing facility.

How long should I let my ice cream "temper"?

"Tempering" our ice cream means letting it thaw outside of the freezer for a bit to get the best stretch from our ice cream. 15 mins should be sufficient to temper your product to get the optimal texture results.

What is the shelf life in my freezer?

Our ice cream is best within 12 months from production, giving you plenty of time to experience PURE JOY and finish that container! The "Best Buy" date is on the bottom of every container.

How do I get my favorite store to carry Acme Valley Ice Cream?

We work hard to bring you the best full-strength ice cream around and want to make sure you have access to our products. Simply follow the link below to access our sell sheet. Take this request to your local store for distribution consideration.

I have a great flavor idea, how can I let you know?

We love to hear feedback and flavor ideas from consumers. Please send these to hello@acmevalleyicecream.com.

How do I get coupons of ACME Valley?

From time to time we send out free pint coupons to our loyal fans. Please follow us on Facebook or sign up for our newsletter to become eligible for future promotions.